Shipping Policy
General Information and Shipping Area
Online orders are shipped early in the week (Monday through Wednesday). Orders are shipped through a fulfillment company that works with UPS.
Online orders are shipped early in the week (Monday through Wednesday) and arrive at their destination later in the same week. Shipping is handled in this manner because all our products are shipped frozen and can’t be held in transit over the weekend.
Orders received in the latter part of the week and on weekends are shipped early the following week. We’re not able to deliver your package on Sunday, Monday, or a UPS holiday. Orders are shipped through an outside fulfillment company that works with UPS.
All orders are shipped 1-3 days UPS ground. Our current shipping territory is highlighted in yellow, brown and green below. We currently cannot ship outside of this area. We plan to further expand our shipping area in the future.
Standard Shipping
Your package will arrive 3 – 10 business days from the day we receive your order. The timeframe will depend on what day of the week you place your order. Orders received late in the week will be held for shipment on the following Monday. Your package will arrive Tuesday through Friday and perhaps on Saturday if possible. Holidays and/or weather conditions may add to ship times.
No Signature Required
UPS is authorized to leave all packages at the delivery address without a signature. This helps ensure that you’ll receive your package on time and that our product won’t thaw due to multiple delivery attempts.
Order Tracking
You’ll receive an email with your tracking number when the shipping label for your package is created.
Our Guarantee
In order to guarantee delivery, we must have the correct and complete delivery address. Due to the perishable nature of our products, we’re not able to deliver to PO Boxes, A.P.O, or F.P.O addresses.
